Digital Skills of Ukrainians: Emerging Trends and Challenges

58% of Ukrainians possess digital skills at least at a basic level, aligning with the EU average. Since the onset of digital transformation in 2019, the percentage of adults lacking basic digital skills decreased from 15% to 4%.
These findings come from the fourth study on digital skills conducted by the initiative "Diia.Education" under the Ministry of Digital Transformation of Ukraine.
Even amid the war, Ukrainians remain active online: 97% have internet access, and 92% use it daily.
The data confirms that digital literacy directly impacts well-being. Ukrainians with high digital skills earn on average five times more than those without. Additionally, 59% of respondents reported that digital literacy has opened new professional opportunities for them.
This year's focus shifted to attitudes toward artificial intelligence. The study revealed that 42% of adults and 70% of teenagers use AI for text creation, information search, or work. Furthermore, half of the adults and 76% of teenagers have consulted AI for decision-making at least once.
This year's research also included individuals with visual impairments, who demonstrated a high level of digital engagement, but only 3% have a skill level above basic. The main barrier is the limited adaptation of online services to accessibility technologies.