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Temporary Disruptions in Mobile Applications Due to Technical Work

26 April 2025

Due to technical updates at "one of the large data processing centers", there has been a temporary disruption in the operation of mobile applications, as reported by "Diia".

Source: "Diia", Kyiv City State Administration, head of "Monobank" Oleg Gorokhovskyi

Details: In social media, users report that apps from banks, "Nova Poshta", "Diia", "Kyiv Digital" and others are not functioning.

Gorokhovskyi suggests that a hacker attack might have occurred at one of the major data centers.

The Kyiv City Administration indicated that due to a technical failure in "Oschadbank", contactless payment for metro rides is currently unavailable.

At present, payments for rides can be made via:

  • transport card;
  • QR code generated in the Kyiv Digital app;
  • paper QR ticket.

Updated: It later became known that the issue was not due to a cyber attack. During scheduled work at the De Novo data center, power was lost.